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Eagle Trust Insurance

Massachusetts Auto, Home, Business, and Life Insurance Company

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617-625-8400
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  • What We Insure
    • Overview
    • Auto Insurance
    • Homeowners Insurance
    • Renters Insurance
    • Condo Insurance
    • Business Insurance
    • Term Life Insurance
  • Get a Quote
    • Overview – All Quotes
    • Auto Quote
    • Home Quote
    • Renters Quote
    • Condo Quote
    • Dwelling Fire (Rental Property)
    • Business Insurance
    • Life Insurance Quote
  • Service Center
    • Overview
    • Billing & Payments
    • Report a Claim
    • Manage Your Policy
    • Login to CSR24
  • Resources
    • Overview
    • Glossary
    • RMV Links
    • Videos
    • Sitemap
  • About Us
    • COVID-19 (Coronavirus) Notice
    • Company Profile
    • Contact Us
    • Employment Opportunities
    • Privacy Policy & Terms of Use
    • Trusted Choice Pledge
  • Blog

Privacy Policy & Terms of Use

When you choose to purchase insurance through Eagle Trust Insurance Agency, Inc. (Eagle Trust Insurance), you not only entrust us with your insurance needs, but also with your personal, health, and financial information. We are committed to respecting your privacy and keeping that information secure and confidential.

Privacy Policy

For Your Benefit

In order to provide competitive insurance products and services that best suit your needs, we may collect the following nonpublic personal information about you:

  • Information provided by you on policy applications and other forms, such as your name, address, telephone numbers, date of birth and Social Security number.
  • Information from your interactions with Eagle Trust Insurance, such as your account numbers, policy numbers, account balances, transaction history and other financial information.
  • Information that we receive from a consumer reporting agency to ensure the accuracy of account data, driver information or to assess credit worthiness as it applies to underwriting requirements.
  • When you visit our website, we send one or more cookies (a small file containing a string of characters) to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Our Commitment

  • We do not disclose any nonpublic personal information about you to nonaffiliated third parties except as permitted by law. In order to service your insurance needs and to effect transactions that you request or authorize, we will provide your nonpublic personal information to insurance companies that provide insurance products and services on your behalf.
  • We restrict access to your nonpublic personal information to our employees who need to know that information to provide products and services to you. Furthermore, we maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information.

Changes to Our Privacy Policy

If we make changes to our Privacy Policy, we will post them to this section of this website. If you have any questions about this Policy, please feel free to contact us through our website’s contact page.

We thank you for the confidence you have placed in us and are committed to protecting your privacy and confidentiality.

Terms of Use

Conditions of Use

Eagle Trust Insurance’s website is hosted by an outside third party. Industry standard practices and software are utilized to maintain confidentiality and the integrity of the systems and data from unauthorized access.

By using this website I acknowledge and accept the following conditions of use without limitation or qualification. I have read the following conditions carefully before using this website and understand that the Terms of Use may be revised at any time by updating this posting. I realize that I am bound by any such revisions and commit to periodically visit this page to review the then current Terms of Use to which I am bound.

Disclaimer

To the fullest extent permissible pursuant to applicable law, the materials on this website are provided “As Is” and without warranties of any kind either expressed or implied unless written confirmation is received by Eagle Trust Insurance. This website may be linked to other websites which are not maintained by Eagle Trust Insurance and we are not responsible for the content of those websites. The inclusion of any link to such websites does not imply approval of, or endorsement by Eagle Trust Insurance, of the websites or the content thereof.

User Commitment

  • I understand that any insurance terms and definitions are meant for general informational purposes and not meant as specific advice or recommendations. For detailed information, it is my responsibility to contact Eagle Trust Insurance.
  • I understand that no coverage will be assumed bound or covered until I have received written or verbal confirmation from Eagle Trust Insurance.
  • I understand that Eagle Trust Insurance will receive documentation of all service requests, requests for information or declination for additional information, which may become part of my customer file.
  • I understand that Eagle Trust Insurance will process service requests based on information provided through this online service and that I will receive confirmation of all changes to my coverage. I authorize all such changes, and assume the responsibility of notifying Eagle Trust Insurance in the event of errors or misunderstandings.
  • I understand that I am responsible for updating my email address and other information in the event of change by notifying Eagle Trust Insurance in writing.
  • I understand that I am responsible for the security issues surrounding use of any private password.

Eagle Trust Insurance Commitment

  • To maintain policies and practices that protects the privacy of client information.
  • Handle service requests in good faith based on registration information. All service requests will be confirmed to the client and they must contact Eagle Trust Insurance in case of error.
  • Insurance terms, descriptions of coverage and other insurance information are not meant to be complete, and the client should either contact Eagle Trust Insurance or read their policy for complete information.
  • No changes will be considered to be bound until the client has received confirmation from Eagle Trust Insurance.
  • While we do our best to physically and electronically safeguard our online service, we shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in our site or your downloading any materials, data, text, images, video or audio from our website.

Our Intellectual Property is for Your Noncommercial Use

Our intellectual property is provided for your information, so we want you to feel free to access our website, download, save, and/or print any information you need. However, just as you protect your property from theft and inappropriate use, we need to protect our intellectual property from similar harm. All of the materials on this website, including the organization and layout of this website and all graphics and logos, are owned and copyrighted by Eagle Trust Insurance. You may access, download, and print materials from this website for your personal noncommercial use, but understand that by doing so you do not obtain any rights, interest, or title to the materials you read, print, or download. You cannot copy, modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, link to, or frame in another website or use on any other website, or transfer or sell any information obtained from this website without written permission from Eagle Trust Insurance. Note that all information on our website is designed and intended for “human consumption” and not machine interpretation. Accordingly, data extractions techniques such as web or screen scraping are strictly prohibited.

No Unlawful or Prohibited Use

By using this website, you warrant to Eagle Trust Insurance that you will not use this website or any of its contents for any unlawful use, or any use that is otherwise prohibited pursuant to these terms. Any violation of this provision will result in prompt revocation of our permission granted to you to use this website.

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Eagle Trust Insurance

245 1st St Ste. 18
Cambridge, MA 02142
Phone #: (617) 625-8400
Toll-free #: (800) 390-1446
Fax Number: (617) 625-8424

Office Hours:
Monday-Friday 9am-5pm
After-hours: Calls will be handled by our emergency call center

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