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Eagle Trust Insurance

Massachusetts Auto, Home, Business, and Life Insurance Company

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Coronavirus and Auto Insurance in MA

Coronavirus and Auto Insurance in MAThe Coronavirus outbreak is impacting many different types of businesses. If you are wondering about Coronavirus and auto insurance in MA, this article is meant to ease those worries. Here is some helpful information.

Changes to Auto Insurance

Fortunately, there is no direct impact on auto insurance rates in MA from Coronavirus. Your policy will remain intact and at the same premium, unless you choose to make changes. Any upcoming policy renewals will also remain consistent with any paperwork that you may have received regarding the renewal date and premium for your policy. Although you may be driving your car less during these next several weeks, it is important to retain a policy and protect yourself during grocery runs and other essential tasks.

Contacting Your Insurance Company

Most insurance companies, like ours, are closed to visitors. However, insurance staff continue to work remotely from their home offices. If you have a claim or would like to look up information on your policy, consider using online customer service portals. These get you direct access to your information with the individual insurance companies. For questions directed towards your insurance agent, consider emailing them instead of calling, since staff working at home rely heavily on email during this time.

Precautions During Accidents

Although everyone is practicing social distancing, this may be a little bit more difficult if you get into an accident. Here are some things you can do to minimize your exposure.

  • When communicating with the other party involved, avoid close personal contact. Speak to each other from a reasonable distance.
  • Instead of handing each other insurance paperwork to copy information, use your cell phone to take a picture of it without touching it.
  • If exchanging contact information, don’t hand your phone to the other party to have them enter their information. Instead, have them send you a text message or email directly from their phone to yours and include all necessary contact information.
  • Carry hand sanitizer with you at all times. Use it if you are touching anything during interactions after an accident.

More on Coronavirus and Auto Insurance in MA

Follow us on social media for any updates related to Coronavirus and auto insurance in MA. We do not anticipate any specific industry changes at this time, but we will certain provide updates as needed. We hope that you and your family will remain healthy and safe during these unusual times.

Previous Post: « Reasons Why Auto Insurance Claims Get Denied
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Eagle Trust Insurance

125 CambridgePark Drive, Suite 301
Cambridge, MA 02140
Phone #: (617) 625-8400
Toll-free #: (800) 390-1446
Fax Number: (617) 625-8424

Office Hours:
Monday-Friday 9am-5pm
After-hours: Calls will be handled by our emergency call center

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